If, like me, you’ve been gripped by the Moon landing 50th anniversary coverage, you’ve probably been struck by how calmly the Apollo 11 team dealt with the stuff which went wrong, given the wafer-thin margins and mortal risks they faced. If, like me, you’re an IT person, you’ve probably also noticed how much of the… Read More
The service desk revolution – the age of the Information Ninja?
I was delighted when a former colleague got in touch about one of my blog posts. Apart from the boost to this writer’s fragile ego, it’s always great to hear from ex-workmates, and the cherry on the cake was that he suggested a post topic which particularly piqued my interest. We both worked in IT… Read More
What happens when the work runs out?
Automation’s impact on society is generating much interest, with prognostications all the way up to impending robot Armageddon. Even more measured assessments warn of a double squeeze on resources as the population ages and a significant proportion of human jobs are automated. I’ve written about this in two previous posts on this blog, about the… Read More
Industry 4.0, Society 5.0, Humanity 0.0? Curbing self-interest to avoid the robot apocalypse
I hesitate to introduce a bit of apocalyptic doom-mongering so close to the holiday season, but I’ve been thinking about the potential impacts of Industry 4.0 and Society 5.0 and what might happen if they aren’t managed effectively, and it’s not a happy picture for humanity or the planet. The good news is that I… Read More
Nick Teale 