50 Years on, what can IT learn from Apollo 11?

If, like me, you’ve been gripped by the Moon landing 50th anniversary coverage, you’ve  probably been struck by how calmly the Apollo 11 team dealt with the stuff which went wrong, given the wafer-thin margins and mortal risks they faced. If, like me, you’re an IT person, you’ve probably also noticed how much of the… Read More

Avoiding Techocalypse – time to break out the canaries?

We pretty much accept now that one price we pay for relentless technological advance is a parallel growth in IT risk. Whether it’s from government-sponsored cyber-attacks or corporate system meltdowns, fallout from IT failures and abuses seems to get more earth-shattering with each passing headline. Some talk of a potential techocalypse, although I wouldn’t trust… Read More

The Mythical 0.025% Baby: Where Agile Went Wrong

I’ll come clean, that title is a bit like ‘Free Beer Here!’ or ‘Build the Wall!’ It’s intended to draw you in and provoke a response, without necessarily having any basis in rationality. I’m certainly not about to tear into Agile and start advocating a return to the dark days of interminable waterfall projects and… Read More

GDPR the sequel – now it’s personal

I recently jumped on the GDPR bandwagon with a blog post about it, and I couldn’t resist coming back to it. In that post I argue the importance of the ‘Four Ps’ in complying with the regulations: does your implementation address the fundamental principles, are those principles all pertinent to your organisation, and are your GDPR… Read More

Stacks, Blockchain and the death of capitalism?

If you’ve been reading my blog, firstly, thank you kindly, and secondly, you may have picked up that I like to take themes from the world of IT and apply them in a wider context. This is because I find it interesting to take stuff from one domain, abstract it and apply it to another… Read More

The Elephant Man, GDPR and four Ps to prevent panic

I recently acted in a local community production of ‘The Elephant Man’ by Bernard Pomerance . It’s a moving and thought-provoking play which I can recommend if you get a chance to see it. One of the thoughts it provoked for me, somewhat bizarrely, was about GDPR and similar regulations and standards, and specifically, the… Read More

Hokey Cokey Management and the Anti-Legacy Legacy

During my years in IT management, I heard more than enough cynical responses to the regular round of strategic changes handed down from on high. One hardy perennial was ‘What goes around comes around’; the view that these changes never took us forwards but simply circled us back to somewhere we’d been before. In the… Read More

The service desk revolution – the age of the Information Ninja?

I was delighted when a former colleague got in touch about one of my blog posts. Apart from the boost to this writer’s fragile ego, it’s always great to hear from ex-workmates, and the cherry on the cake was that he suggested a post topic which particularly piqued my interest. We both worked in IT… Read More

What happens when the work runs out?

Automation’s impact on society is generating much interest, with prognostications all the way up to impending robot Armageddon. Even more measured assessments warn of a double squeeze on resources as the population ages and a significant proportion of human jobs are automated. I’ve written about this in two previous posts on this blog, about the… Read More

Carillion, complexity and the dawn of the robot CEO?

I don’t follow all the ins and outs (mainly outs, I guess) of the outsourcing trend, but for me, as for many people, the collapse of Carillion gave pause for thought. I was particularly taken by Matthew Vincent’s excellent FT article on why Carillion went into liquidation rather than  administration , partly because I actually understood most… Read More