The intelligence Hokey Cokey; where next for the Internet of Things?

My jaded post-festive brain cells have been sparked into life by an excellent, thought-provoking LinkedIn post from Jess Hadleigh off the back of this year’s Consumer Electronics Show. In part, it’s about moving from the Internet of Things to the ‘Intelligence of Things’ – a world of connected devices with their own, out of the… Read More

NATO Summits, Supply Chain Attacks and a Cyber Ghost of Christmas Future

Last week I was performing in a production of Alan Ayckbourn’s “Seasons Greetings”. It’s a witty, brilliantly observed and poignant play about the tensions, rows and emotional outbursts of a dysfunctional family as they gather to celebrate Christmas. The run coincided with a similarly tense celebration as leaders of the NATO alliance member countries met… Read More

Elastic facts, rational crimes and Andrea Leadsom – some lessons for business

When Nick Robinson asked UK cabinet minister Andrea Leadsom where the money would come from for a cut in business rates, she replied “You’re assuming that money comes from somewhere.” I was relieved when Nick Robinson tweeted this because I’d heard the interview and thought I must be going deaf, doolally, or both. I appreciate… Read More

How can you tick the box when you’re thinking outside it?

It’s the age of the gig economy and the portfolio career, so we’re told. Yet, judging by the number of people still streaming off the 7.13 to Waterloo and the recruitment angst pervading LinkedIn, a lot of us are still ticking those traditional career boxes; get qualified, get a job, get fed up with that… Read More

ITSM: Why we shouldn’t be embarrassed to say “Try Turning it Off and On Again”

A friend was telling me about her tribulations with an IT support desk, trying to get her new office printer to work. She told a familiar story of the support desk person bombarding her with questions and advice which was either irrelevant or well beyond her knowledge as an averagely tech-savvy customer. I did my… Read More

50 Years on, what can IT learn from Apollo 11?

If, like me, you’ve been gripped by the Moon landing 50th anniversary coverage, you’ve  probably been struck by how calmly the Apollo 11 team dealt with the stuff which went wrong, given the wafer-thin margins and mortal risks they faced. If, like me, you’re an IT person, you’ve probably also noticed how much of the… Read More

Middle Aged Men in Suits – Hate Speech and Business

Hate speech is everywhere; From Vladimir Putin on migrants and the death of liberalism, to Boris Johnson’s casual insults of the French , business people and Moslem women, to some of the responses to Mark Field’s abhorrent reaction to an environmental protestor. Our media machine makes sure there’s always plenty of juicy generalisation and stereotyping… Read More

Avoiding Techocalypse – time to break out the canaries?

We pretty much accept now that one price we pay for relentless technological advance is a parallel growth in IT risk. Whether it’s from government-sponsored cyber-attacks or corporate system meltdowns, fallout from IT failures and abuses seems to get more earth-shattering with each passing headline. Some talk of a potential techocalypse, although I wouldn’t trust… Read More

Some Partnership Pitfalls and how to avoid them

Business partnerships are great. From outsourcing deals to franchises to tie-ups, they deliver economies of scale, let us focus on our core proposition and extend our reach. But partnerships have pitfalls which can risk damaging your brand. You can avoid many of these pitfalls by making sure your partnership approach is properly thought through, appropriately… Read More

#996, the work paradox and the joy of extreme pottering

There’s been a bit of a Linkedin storm following Billionaire Jack Ma’s comments supporting the ‘996’ work culture in China, where people in the tech sector are expected to work 12 hours a day, 6 days a week. It’s part of the long running debate on work/life balance and the perceived constant pressure to work… Read More